Service Project Leader

About the role

Afinitas, part of the Barry-Wehmiller group, is looking for a Service Project Leader to provide project management leadership across its Equipment and Automation (E&A) European Service organisation in Denmark and Germany. The role leads small to large and complex customer service projects while taking part in the Lean journey, building continuous improvement opportunities that strengthen customer trust.

Key responsibilities

• Lead project management from shipment to final handover, including system installation at the customer's site, acceptance testing and project sign-off
• Lead internal and external project communication and coordinate work so schedules stay aligned
• Identify when extra skills or resources are needed and help secure them
• Create and own project plans, monitor progress, set deadlines and manage the project lifecycle
• Help create processes and standard work for project management
• Support service contract renewals and scheduling of service visits, and act as a remote service backup providing online support for PLC-controlled systems
• Develop project management skills with other E&A team members and take part in continuous improvement activities
• Evaluate project performance by collecting and sharing lessons learned, and update standard work accordingly

Required profile

• Ideally an engineering education (e.g. electric engineering, marine engineering, electro/mechanic technology) with at least 5 years of related engineering and project management experience in manufacturing plant industries
• Recognized project management qualification preferred
• Ability to understand strategic goals and turn them into technical solutions
• Willingness to travel to customer plants and to wear and use PPE in manufacturing areas

Required skills

• Strong teamwork, organization and communication skills
• Ability to make complex decisions and solve difficult problems
• Customer focus and resourcefulness in changing circumstances