IT Delivery Manager

About the role

Norconsult Denmark is looking for an IT Delivery Manager to translate business needs into stable IT services, efficient processes and successful digital initiatives. You will act as the bridge between users, management and external suppliers, ensuring the IT landscape supports a growing organisation.

Key responsibilities

• Ensure stable, effective and user‑friendly IT services, prioritising incidents, service requests and changes.
• Drive collaboration with external IT suppliers and monitor service agreements.
• Manage hardware, software and licence inventories, and support employee onboarding/offboarding.
• Lead IT and digitalisation projects from idea to implementation across the Nordic region.
• Develop and maintain a roadmap for IT services, identifying automation and standardisation opportunities.
• Provide analysis and recommendations to senior management on future investments.

Required profile

• Experience in IT Service Management, IT Operations, IT Project Management or Service Delivery.
• Ability to work structured, create progress on complex tasks and communicate with both technical and non‑technical stakeholders.
• Understanding of the interplay between operations, security, governance and business needs.

Required skills

• Microsoft 365
• Azure
• Modern cloud solutions

What we offer

• A key position with high visibility and influence on Norconsult’s IT landscape.
• Both operational and strategic responsibilities.
• Close collaboration with the business to deliver concrete results.
• Informal work environment with short decision‑making lines.
• Strong development opportunities within a leading Nordic consultancy.