Senior Specialist – Product Experience Design

About the role

Mastercard Payment Services is seeking a high‑impact Product Experience Designer to join Nordic Product Development. This senior specialist role shapes new payment products from early idea to signed‑off concept, turning customer needs, market insights and business opportunities into compelling concepts, prototypes and experiences.

Key responsibilities

• Lead product discovery and experience design from early idea to validated concept, framing problems, mapping journeys, ideating solutions, prototyping and testing.
• Translate customer, consumer and market insights into sharper value propositions and stronger product concepts.
• Create high‑quality prototypes, flows, wireframes and design artefacts in Figma using Mastercard’s design system.
• Turn research and test results into practical UX improvements and refined commercial propositions.
• Contribute to pitch decks, business cases and commercial analysis by making concepts tangible.
• Facilitate design sprints, co‑creation sessions, event‑storming workshops and customer‑facing discovery activities.
• Partner with product, engineering and commercial teams to ensure concepts are desirable, viable and feasible for delivery.

Required profile

• Proven senior UX/UI or product design experience, preferably in mobile, web, payments or e‑commerce.
• Expert proficiency in Figma and comfortable working with design systems and reusable patterns.
• AI‑native mindset, using AI tools to accelerate discovery, prototyping and research synthesis.
• Ability to translate customer needs, research and business goals into prototypes, journeys and product recommendations.
• Experience planning or facilitating design sprints, co‑creation sessions or similar collaborative discovery formats.
• Strong storytelling and presentation skills to align senior stakeholders and technology partners.
• Commercially curious and comfortable working in agile environments with product owners and developers.

Required skills

• Figma
• Design systems