Executive Client Partner

About the role

Merkle, a dentsu company, is looking for an Executive Client Partner in Copenhagen. At director level, you will lead a portfolio of the firm's most strategic client relationships and act as the senior partner clients turn to when shaping their digital and customer agenda. You will own the commercial success of your portfolio, open doors to new divisions, markets and capabilities, and take part in new business meetings and pitches.

Key responsibilities

• Own and grow a portfolio of strategic clients, with full accountability for revenue, margin and growth targets
• Act as trusted advisor to senior decision-makers (VPs, directors, C-suite) and set long-term strategy and multi-year growth plans for each account
• Originate and lead large, cross-capability deals from first conversation to signed contract, including pitches, proposals and negotiations
• Own the commercial health of the portfolio: contract structures, pricing, forecasting, profitability and risk
• Orchestrate senior experts across Merkle and the wider dentsu network to deliver data, CX, commerce, technology and media capabilities, and work closely with delivery teams
• Take part in new business pitches and contribute to external initiatives such as events, thought leadership and client communities

Required profile

• 12+ years in digital consulting, agency or technology services, including 5+ years in senior client leadership roles
• Proven track record of owning and growing a client portfolio of 20M+ DKK, including expansion into new divisions, markets or capabilities
• Experience originating and closing large engagements with VP and C-suite decision-makers
• Experience in new business pitches and representing the company externally
• Fluent English; Danish and an established network in Nordic enterprises are strong advantages

Required skills

• Deep commercial acumen: P&L ownership, pricing, negotiation and business case building
• Broad knowledge of the customer technology landscape (e.g. Salesforce, Adobe, SAP, CDP, commerce platforms)
• Strong influence, communication and executive presence

What we offer

• A portfolio of strategic clients and a seat at the table in new business
• Access to data, CX, commerce, technology and media capabilities within an integrated company
• Hybrid working and flexible hours
• Continuous learning and development, and opportunities across the global Merkle and dentsu network
• Competitive salary and benefits (full package shared by the recruiter)

Applications are made by sending a CV or LinkedIn profile with a short note on motivation, in PDF format.