Technical Inside Sales – Heat Exchangers

About the role

We are expanding our team and are looking for an outgoing and proactive Technical Inside Sales professional. Working closely with external sales colleagues and product specialists, you will help drive profitable growth while building strong customer relationships.

Key responsibilities

• Prepare quotations and handle price inquiries using our CRM system.
• Respond to customer inquiries via email and phone.
• Provide technical datasheets and drawings.
• Manage the shared inbox for incoming requests.
• Upsell to customers and identify potential business opportunities.
• Identify the best technical solutions and ensure a professional, timely customer experience.

Required profile

• Customer‑focused, proactive team player who enjoys combining technical knowledge with quoting.
• Owns tasks, works in a structured manner and thrives in a dynamic environment.
• Natural relationship builder with confident communication skills.
• Motivated by helping customers find the right solutions and creating value.
• Comfortable navigating a large organization and initiating contact with new people.

Required skills

• Technical and/or inside sales experience.
• Application engineering background.
• Technical education in Process Technology, Mechanical Engineering or a related field.
• Experience with CRM systems.
• Experience with ERP systems.
• Knowledge of heat exchangers.