Study Assistant – Sabbatical Year (Full Time)

About the role

Riverty, part of the family-owned Bertelsmann group and a FinTech company, is looking for a full-time study assistant for its IaaS team in Copenhagen. The position is 37 hours per week during daytime hours, and offers experience in customer service and administrative tasks alongside learning new things.

Key responsibilities

• Contact customers by email and telephone
• Carry out various administrative tasks
• Help people and meet customers with a smile, even over the phone

Required profile

• Willingness to learn
• Good Danish and English, possibly German
• Empathic and good with people
• Structured and detail-oriented

What we offer

• A thorough training in the IT systems, GDPR and daily tasks, with support from colleagues
• An informal workplace in a pleasant location in central Copenhagen
• Lunch scheme, Friday drinks and staff events
• Ongoing focus on professional and personal development