Senior ServiceNow Consultant – AI-driven Service Management

About the role

Devoteam, a leading digital consultancy with a focus on integrating AI-driven solutions, is looking for experienced ServiceNow consultants for its largest Service Management consultancy house in Denmark. The role is full-time and based centrally in Aarhus, within a team selling both consulting services and software. You will work on current projects and advise on new ones, covering areas such as HR, ITOM and IRM.

Key responsibilities

• Advise customers on implementation strategy, based on best practice and out-of-the-box ServiceNow
• Take part in smaller or larger implementation projects with other Devoteam consultants
• Develop and configure solutions supporting the customer's processes
• Facilitate meetings and workshops with customers
• Specify and design processes based on customer interaction and specifications

Required profile

• Consulting experience in the IT service management industry
• Experience configuring ServiceNow solutions
• Fluent Danish and English, written and spoken
• Willingness to stay up to date with ServiceNow and AI knowledge, with access to certifications and development

Required skills

• ServiceNow configuration
• JavaScript, HTML, C# or similar

What we offer

• Certifications and continuous development
• Hybrid working day with flexibility
• A community of 80+ highly specialised ServiceNow consultants in Denmark and 750 globally
• Social events and a career path

To apply, send your CV or LinkedIn profile by email.