SAP C4C & SD IT Systems Analyst

About the role

Join the SAP team in Copenhagen as a dual‑hatted Subject Matter Expert for Commercial & ERP Excellence. You will act as the functional authority for both the SAP Sales & Service Cloud (C4C) and SAP SD modules, bridging customer experience strategies with core backend architecture.

Key responsibilities

• Maintain, configure and evolve the SAP CX Sales & Service Cloud platform, overseeing day‑to‑day operations and enhancements.
• Lead functional projects within SAP SD, designing configurations, managing risk and ensuring uninterrupted order intake.
• Collaborate with the digital team to synchronize data for the B2B Satair Market portal.
• Steer external partners on advanced customisations and act as the primary internal counterpart for development deliverables.

Required profile

• Bachelor’s degree in IT, Computer Science, Business Administration or related field.
• Minimum 5+ years of functional experience across SAP ecosystems, with at least 3 years on SAP Sales & Service Cloud and SAP SD.
• Proven ability to drive mid‑size IT projects from blueprint to go‑live.
• Excellent communication and stakeholder management skills in English.

Required skills

• SAP Sales & Service Cloud (C4C) configuration and lifecycle management.
• SAP SD functional configuration, including pricing, billing and order processing.
• Experience with S/4HANA transformation (strong asset).
• Project delivery and functional testing within SAP AMS environments.