Commercial Excellence Specialist

About the role

ICM, a safety equipment supplier with about 118 employees and headquarters in Odense, is looking for a Commercial Excellence Specialist. The role strengthens commercial support for the sales team by working with customer data, forecasts and pricing, turning analyses into insights that help salespeople work better with their customers.

Key responsibilities

• Develop and optimise sales processes, ensure consistent workflows and best practice across the sales team, and handle internal implementation and onboarding of new customers
• Work with data and Power BI to build a forecast system that shows changes in customer behaviour, revenue and margin, and turn the insights into concrete decisions and action plans for sales
• Drive projects on pricing, segmentation and customer analysis, acting as a link between sales and other functions, and train salespeople in CRM, processes and new commercial initiatives
• Learn the products, contracts and data structure through close collaboration with internal specialists, and act as a bridge between sales and other functions on new solutions and internal projects

Required profile

• Experience with commercial analysis and sales reporting from a role close to a sales organisation
• Able to handle large volumes of customer data and understand the links between purchase patterns, prices, revenue and margin
• Ability to spot deviations and trends and explain what they mean for sales priorities
• Curious, structured and good at collaboration; able to communicate analyses in a way that is easy to use
• An education in economics, business analytics, commerce or a related field is possible, but practical experience in commercial analysis is highly valued

Required skills

• Power BI and Excel
• Data processing and report building
• Experience with CRM data, dashboards or data quality checks is an advantage

The position is advertised jointly by ICM and GML A/S; interested candidates can contact the named research consultant at ICM.