Team Lead - Retail Store

About the role

Nike Ringsted is looking for a Team Lead to provide world-class service to consumers and ensure a premium brand experience. The lead coordinates, coaches and motivates teammates in their area while supporting daily business to meet sales targets, including digital services, visual merchandising, the sales floor and promotional campaigns. Leads specialise in one business area but support cross-functionally.

Key responsibilities

• Commercial: support a team in efficient product receiving, accurate inventory and timely monthly initiative launches
• Athlete Experience: ensure the team delivers the highest quality athlete experience
• Consumer Experience: lead by example and deliver sales floor service
• Solve problems together with store leadership and act as a brand ambassador for Nike's initiatives
• Ensure the store complies with all Nike standards and guidelines

Required profile

• Customer service and/or retail experience preferred
• Effective communicator, brand ambassador and collaborative teammate
• Demonstrated ability to apply product sales techniques
• Flexible with scheduling and available for retail hours, including days, evenings, weekends and holidays depending on department and store needs
• Relocation is not offered

What we offer

• Compensation and benefits package described as among the best in the industry
• Monthly performance-based bonus
• Supportive team that values diversity, equity and inclusion
• Career at a leading sports and fashion company
• Online and in-store employee discounts and a new Nike outfit for the sales floor