Senior Business Analyst (Fixed Term Contract)

About the role

A well-established tour operator with international operations is looking for a Senior Business Analyst for a 9-12 month fixed-term project-based contract in Copenhagen, Denmark. You will work as part of an international team and liaise with stakeholders to deliver a project that meets business goals on time.

Key responsibilities

• Drive business analysis for a company-wide front office migration, working with internal teams
• Liaise with stakeholders so that business processes and requirements are aligned
• Analyse and document current and future processes
• Translate business challenges into clear requirements for development teams and vendors
• Manage communication across time zones and regional teams
• Support solution design, testing and rollout with a focus on scalability and local fit
• Support company-wide digital projects that improve customer experience, data and results

Required profile

• Fluent English (written and spoken) is essential
• Fluent Danish is beneficial but not required; another European language is a strong advantage
• Proven experience as a Business Analyst
• Excellent communication skills and the ability to manage stakeholders across multiple locations
• Strong facilitation and negotiation skills

Required skills

• Business and process analysis tools such as JIRA, Confluence, Visio and Power BI