QA Specialist – Supplier Complaint Handling

About the role

An experienced QA Specialist is required to support quality oversight across materials and supply chain operations in a regulated biotech environment. The hands‑on role focuses on deviation management and supplier quality.

Key responsibilities

• Review and approve deviations across materials and supply chain operations.
• Lead and support investigations, including root‑cause analysis.
• Review and approve supplier complaints and quality issues.
• Support data collection for product quality reporting.
• Work cross‑functionally with supply chain, warehouse and quality teams.
• Ensure compliance with GMP, data integrity and internal procedures.
• Communicate clearly and challenge stakeholders when required.

Required profile

• 5+ years QA experience in a GMP‑regulated pharmaceutical or biotech environment.
• Detail‑oriented with strong analytical thinking.
• Self‑driven, adaptable and able to manage multiple deadlines.
• Strong communicator across teams and stakeholders.

Required skills

• Experience managing deviations from investigation through approval.
• Experience with supplier complaints or supplier quality oversight.
• Familiarity with eQMS and ERP systems such as Veeva, TrackWise or SAP.
• Solid understanding of GMP and data integrity principles (ALCOA+).
• Strong technical writing and documentation skills.