Local Business Process Owner – Out of Home

About the role

JDE Peet's, the world's largest pure-play coffee and tea company, is looking for a Local Business Process Owner for its Out of Home business in Denmark. Based at the main office in Ørestaden, you will act as the link between the commercial organisation, the systems and the global organisation, turning business needs into smarter processes and solutions. You report to the Customer Experience Manager within the Customer Experience organisation.

Key responsibilities

• Own and develop key sales processes and workflows, focusing on efficiency and commercial value.
• Drive Salesforce improvements and process improvements across the organisation.
• Ensure high data quality and support reporting, dashboards and analysis.
• Drive implementation and adoption of new digital solutions through testing, training and close cooperation with other functions.
• Represent DK Out of Home in global forums and turn local commercial needs into development priorities.

Required profile

• Experience in Sales Operations, Commercial Excellence, Business Process Management, CRM or similar roles.
• Structured, analytical approach with experience driving process and system improvements from idea to implementation.
• Strong stakeholder management and ability to work across many collaboration areas.
• Ownership, progress and secure communication in Danish and English within an international organisation.

Required skills

• Solid Salesforce experience and understanding of turning CRM, data and reporting into commercial value.
• SAP experience is an advantage.