Floor Manager – Kitchen Showroom

About the role

HTH Glostrup, part of the Nobia group, sells kitchens, bathrooms and wardrobes and wants a Floor Manager who can act as the shop's face to customers. You will welcome guests, guide them to the right consultant and help keep the store running smoothly, even during busy periods.

Key responsibilities

• Welcome customers, introduce them to the store and clarify their needs before referring them to the right private or business consultant
• Answer phone calls and make sure customers receive professional, welcoming service
• Handle small sales tasks and help customers and colleagues when needed
• Keep the store inviting and ready for sales with up-to-date catalogues and presentation materials
• Plan and coordinate in-store events and activities
• Take care of administrative and practical tasks

Required profile

• Natural interest in customer service and enjoyment of many points of contact with people
• Outgoing, good at building relationships and clear communicator
• Structured, able to coordinate several tasks at once and follow through on tasks
• Good colleague who contributes positively to teamwork
• Experience in customer service, store operations or coordination is an advantage

What we offer

• A thorough onboarding process and an e-learning programme to develop your skills
• An engaged team and a wide range of tasks
• Professional development and a strong community across the organisation

Interested candidates should send a motivated CV; interviews are held on an ongoing basis.