Fagkonsulent – økonomi og kirkegårdsadministration

About the role

We are looking for a Support Specialist for the Danish market who will be the go‑to expert for churches and cemeteries needing help with finance, accounting and cemetery administration.

Key responsibilities

• Answer customer inquiries via phone, chat and e‑mail, ensuring each case is properly documented and closed.
• Provide expert advice on accounting, budgeting and cemetery administration, explaining not only how to use the system but also the underlying processes.
• Train and guide church staff on getting the most out of ChurchDesk.
• Write and maintain Danish help articles and guides for self‑service.
• Collect recurring customer questions and forward insights to product and development teams.
• Collaborate closely with product developers and sales colleagues to continuously improve the offering.

Required profile

• Hands‑on experience with accounting in the Danish Folkekirke (e.g., accountant, treasurer, manager or provost board member).
• Familiarity with cemetery administration, including grave‑site protocols, agreements, renewals, grants, maintenance contracts and related documentation.
• Ability to simplify complex issues for non‑technical users.
• Methodical, precise work style with a strong focus on customer experience.
• Warm, attentive listening skills and proactive problem‑solving.

What we offer

• Opportunity to shape products that make a real difference for many churches.
• Transparent, supportive feedback culture encouraging learning and open communication.
• Social, collaborative environment with annual kick‑offs, team trips and challenges.
• Strong development possibilities within a fast‑growing international team.