Finnish-speaking Business Operations Specialist

About the role

Are you fluent in Finnish and motivated by improving the way businesses operate, working across teams, and delivering an excellent customer experience? Join Bosch Power Tools and the Nordic Business Operations team as a Business Operations Specialist.

Key responsibilities

• Coordinating operational topics across customers, sales, logistics, warehouses and external service providers to resolve issues efficiently.
• Supporting and improving business processes related to campaigns, supply‑chain activities, product returns and customer communication while ensuring policy alignment.
• Acting as a key user and expert in SAP and other business systems.
• Managing internal and external reporting, keeping process documentation up to date and driving process improvements.

Required profile

• Bachelor’s degree in a relevant field or 3‑4 years of relevant professional experience.
• Fluency in Finnish and a customer‑oriented, commercially aware mindset.
• Strong interest in technology and business systems with motivation to deepen ERP, CRM and e‑commerce knowledge.

Required skills

• Advanced Excel.
• Experience with SAP (key‑user level).
• Knowledge of Process Mining (advantage).

What we offer

• Collaborative workplace with focus on development, well‑being and job satisfaction.
• Canteen, health initiatives and a competitive compensation package including fixed salary, bonus and pension.