Product Designer – Ferry Commercial

About the role

DFDS is looking for a Product Designer to join cross-functional product teams in Ferry Commercial, supporting mission-critical products that enable the day-to-day business of ferry freight. You will work with two product teams on the same product, with team members based in Copenhagen, Grimsby and Istanbul, and become part of a design chapter of 12 Product and Service Designers.

Key responsibilities

• Lead user experience design for a mission-critical internal product together with another designer
• Collaborate with the product team to understand needs and user feedback
• Turn research and usability test results into intuitive, efficient workflows and UI designs
• Create wireframes, prototypes and design documentation in Figma
• Plan and run usability tests, iterate on insights and support implementation
• Analyse data, synthesise insights and share them with stakeholders across DFDS
• Work with developers, digital transformation consultants, product owners and business stakeholders to ship quality features

Required profile

• 3+ years of experience designing internal tools or operational systems
• End-to-end product design experience, including leading discovery and usability work from interviews to observation
• Strong UX/UI skills, especially workflow thinking
• Empathy for non-technical users and a portfolio showing end-to-end design work
• Experience in a Scrum team and/or a larger international organisation is welcome

Required skills

• Figma
• Qualitative and quantitative methods, data-driven approach
• Analytics tools and AI knowledge is a plus

Applicants must submit a CV and a portfolio by 8 October; applications without a portfolio will not be considered.