Backoffice Specialist - Service Coordinator

About the role

Veolia is looking for a backoffice specialist to join its team of dedicated service coordinators in the Backoffice department. You will coordinate and plan tasks for a group of field technicians using data extracts from the service system, keeping customers' wishes and agreements in mind. The work starts at 7:00, and you will work in a team of 10 colleagues in Glostrup.

Key responsibilities

• Plan service visits with a focus on working conditions, safety and sustainability
• Handle the daily operations of your team of technicians
• Communicate with and support customers
• Manage order processing and invoicing
• Act as a key person who works with technicians, salespeople, service managers and customers

Required profile

• A background as a service planner or another coordinating role; documented experience planning service technicians is preferred
• Good teamwork and communication skills, with a positive approach
• Strong planning ability and attention to detail, able to keep track of long processes
• Business sense and strategic thinking, with good IT literacy and quick learning of new systems

Required skills

• Experience with Google Workspace
• Experience with ERP systems such as J.D. Edwards or SAP is a plus

What we offer

• Private health insurance
• Flexibility to combine work and private life
• Team events such as the annual department gathering, company days, Christmas lunch and more

Applications are submitted online through the recruitment system by 1 November 2026, with application and CV in the same file.