Shift Lead - Front of House

About the role

We are looking for an enthusiastic and qualified Shift Lead to supervise, coordinate, and handle the daily service of Front of House. You will be first in command in the absence of a Front of House Manager and will plan and lead a variety of tasks.

Key responsibilities

• Supervise the daily service and Front of House team in the restaurant.
• Control and direct drink preparation, ordering, and related activities.
• Ensure quality of servings by checking drinks and dishes before they reach guests.
• Address problems or defects and arrange repairs with suppliers when necessary.
• Estimate team workload and oversee team performance.
• Comply with nutrition, sanitation regulations, and safety standards.

Required profile

• Experience in the culinary industry.
• Commitment for the next 12 months.
• Excellent customer service and communication skills.
• Ability to work in a fast‑paced environment and handle evenings, weekends, and holidays.
• Attention to detail, teamwork, and flexibility.
• Minimum age of 18 years.

What we offer

• Leadership role in a dynamic and creative setting.
• Competitive salary with performance‑based incentives.
• Opportunities for career advancement and professional development.
• Staff meals and generous dining discounts at Chow Co restaurants.