Leder til skadeteam i Bygning Privat

About the role

You will lead a dedicated building‑damage team in Roskilde, turning strategic decisions into daily operations, driving change and ensuring efficient claims handling. The role combines operational oversight with people development in a fast‑paced environment.

Key responsibilities

• Manage day‑to‑day operations and ensure a high‑quality customer experience.
• Optimize performance and efficiency to meet strategic objectives.
• Develop team members through training, performance reviews and competency building.
• Lead change initiatives, introducing new AI‑driven and digital tools to simplify claims processing.
• Collaborate across the organisation to shape the future of the damage area.
• Participate actively in the leadership team to strengthen overall customer experience.

Required profile

• Proven experience in personnel management and team motivation.
• Track record of successful change management, especially with digital solutions.
• Result‑oriented mindset with a focus on measurable outcomes.
• Strong communication and collaboration skills across functions.
• Experience leading performance‑focused teams, such as customer centres.
• Ability to balance strategic thinking with operational execution while being a visible leader.

Required skills

What we offer

• A close‑knit leadership community with fast decision‑to‑action cycles.
• Real influence over both your team and the broader claims function.
• A senior leadership role with significant responsibility and growth potential.