Global Operations Associate
Flexport · København
Job description
About the role
Flexport is shaping the future of global trade with technology‑driven logistics solutions. As a Global Operations Associate you will help ensure shipments move on‑time, handle exceptions proactively, and deliver a first‑class experience to clients across the region.
Key responsibilities
- Be the front line ensuring shipments move on‑time, handling exceptions proactively and communicating clearly with clients.
- Meet internal KPIs and SLAs, manage priorities independently and follow SOPs while flagging improvement opportunities.
- Solve client issues quickly, coordinate day‑to‑day operations with carriers, vendors, customs and other partners.
- Execute end‑to‑end freight movement within the regional network, including imports, exports and intermodal transfers.
- Assist partner‑managed shipments, use data and operational tools to drive efficiency and identify patterns.
Required profile
- Completed training as a forwarding agent or a BA/BS degree in a relevant field.
- 2+ years experience in operations, logistics or freight forwarding.
- Strong attention to detail, effective time‑management and ability to prioritize high volumes of tasks.
- Excellent verbal and written communication in English and mandatory Danish or Swedish.
- Client‑service mindset with a “compliance first” attitude.
What we offer
- Daily catered lunch, breakfast items, healthy snacks and drinks.
- Pension scheme and medical insurance.
- 30 vacation days per year and parental leave benefits.
- Equity program granting shareholder status.
- Employee Assistance Program through Aetna Resources for Living.
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Published for 7 timer siden
Expires om 1 måned
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Flexport
København
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